Wednesday, March 5, 2014

(Labor) Employer’s statutory obligation to provide to information to a union

A recent Decision and Order by the NLRB reinforces the importance of an employer to completely understand their statutory obligation to provide requested information.

The Case:

Endo Painting Service, Inc. and International Union of Painters and Allied Trades, Painters Local Union 1791. Case 20–CA–080565,

On March 8, 2012, the International Union of Painters and Allied Trades, Painters Local Union 1791 (Union) filed a class grievance alleging that Endo Painting Services Inc. (Endo) violated the parties’ collective-bargaining agreement by refusing to pay employees for overtime.  The Union alleged that Endo altered timesheets to reflect fewer hours than employees actually worked, paying employees in cash, and requiring some employees to use their personal vehicles to transport workers and materials.

On April 24, 2012, the Union requested information it deemed necessary to facilitate the processing of the grievance, including, among other things, the names and rates of pay of employees working at particular jobsites, along with copies of their timesheets; the names and amounts of cash paid to employees who were paid in cash; the identification for all vehicles owned by Endo; the names of Endo’s employees who were permitted to use a company credit card to put gas into their personal vehicles; and a copy of Endo’s organizational chart.

On July 20, 2012, other than informing the Union that it did not maintain an organizational chart, Endo did not provide any of the requested information.

An employer has a statutory obligation to provide to a union that represents its employees, on request, information that is relevant and necessary to the union’s performance of its duties as collective-bargaining representative. See NLRB v. Acme Industrial Co., 385 U.S. 432, 435–436 (1967); and NLRB v. Truitt Mfg. Co., 351 U.S. 149, 152 (1956). This includes information necessary to decide whether to file or process grievances on behalf of unit employees. Acme Industrial, 385 U.S. at 435–439; see Disneyland Park, 350 NLRB 1256, 1257 (2007).

Equally important is the need for an employer to respond to an information request in a timely manner. See Woodland Clinic, 331 NLRB 735, 736 (2000); Iron Tiger Logistics, Inc., 359 NLRB No. 13, slip op. at 2 (2012). This duty includes an obligation to timely disclose that requested information does not exist. See Postal Service, 332 NLRB 635, 638–639 (2000). In determining whether an employer has unlawfully delayed responding to an information request, the Board considers the totality of the pertinent circumstances. “What is required is a reasonable good faith effort to respond to the request as promptly as circumstances allow. In evaluating the promptness of the response, the Board will consider the complexity and extent of information sought, its availability and the difficulty in retrieving the information.” West Penn Power Co., 339 NLRB 585, 587 (2003), enfd. in pertinent part 394 F.3d 233 (4th Cir. 2

 On April 24, 2012 the Union requested that Endo provide a copy of its organizational chart. Endo failed to inform the Union that it did not maintain an organizational chart until July 20, 2012, nearly 3 months later. This was not a complex request, but Endo never informed the Union that it was having trouble determining whether it maintained an organizational chart, and it did not otherwise offer an explanation for its delay in responding. In these circumstances, the Respondent’s delay was unreasonable. See Postal Service, 359 NLRB No. 4, slip op. at 2–3 (2012) (1-month delay in providing readily accessible documents was unreasonable); Postal Service, 308 NLRB 547, 551 (1992) (unreasonable to delay 4 weeks in providing information that was not shown to be complex or difficult to retrieve).

In its exceptions, Endo asserts that it was not required to provide the requested information because the March 8, 2012 grievance was a class grievance, which, according to Endo, was not permitted under the parties’ agreement.  Endo argued that the grievance procedure is employee-specific, and that the clear intent of the exclusive grievance procedure is to provide for the prompt resolution of specific employees’ immediate (within 7 working days) grievances.  Worth noting, the General Counsel and Union maintained that since there was no language in the agreement that specifically precludes a class action type of grievance, nor any contract language that specifically precludes the Union from requesting grievance-related information from Endo, there has been no clear and unmistakable waiver of the Union’s right to this information.  For clarification, a class grievance, or a class action grievance, is one that is filed on behalf of a “class” of affected employees. The class may be as broad as the entire bargaining unit, or it may be more narrow – e.g., a particular job classification, job title or shift or, for example, “all women in the bargaining unit.”   It is well established, however, that an employer is required to provide relevant requested information regardless of the potential merits of the grievance. Schrock Cabinet Co., 339 NLRB 182, 182 fn. 6 (2003). “This principle applies even if the employer has a colorable procedural defense to the grievance.” Des Moines Cold Storage, 358 NLRB No. 58, slip op. at 2 (2012) (citing Acme Industrial, supra at 438).5 Thus, whether or not the parties’ agreement permitted the filing of a class grievance, Endo acted unlawfully by failing and refusing to provide the requested information.

The Analysis and Conclusions:

A union’s right to file grievances, and an employer’s duty to furnish relevant information to the union in furtherance of this right, is part of the collective-bargaining process encompassed by Section 8(a)(5) of the Act. NLRB v. Acme Industrial Co., 385 U.S. 432 (1967). NLRB v. Truitt Mfg. Co., 351 U.S. 149 (1956). The standard for determining whether the information is relevant to a grievance is a “liberal, discovery-type standard.” Acme Industrial, supra at 437. Absent a union’s clear and unmistakable waiver of such a statutory right, an employer violates Section 8(a)(5) of the Act if it refuses to provide the requested information. Metropolitan Edison Co. v. NLRB, 460 U.S. 693, 708 (1983).

The complaint alleges that Endo’s failure to furnish the requested information, and its delay in responding to the Union’s information request, is violative of Section 8(a)(1) and (5) of the Act.

The Remedy:

Having found that the Respondent has violated and is violating Section 8(a)(5) and (1) of the Act, I recommend that it be required to furnish the Union with the information the Union has requested as specifically set out in paragraph 7 of the complaint and notice of hearing in this matter, which information request is hereby incorporated by reference in this decision.

The NLRB Decision and Order may be found here…

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