PHILADELPHIA (CBS) — The
Pennsylvania Convention Center’s new agreement with its unions gets a critical
test this week, as the Infectious Diseases Society of America meets in
Philadelphia.
The meeting is a rare and
important second visit, which means planners will be able to compare costs
before and after the customer satisfaction agreement signed in May, which
simplifies work rules.
Convention Center General
Manager Lorenz Hassenstein says he thinks the Society will see improvement
since its last meeting here in 2009.
“The temperament and the mood
on the floor as the event builds and breaks down is much better,” Hassenstein
says. “The work flow and the process of how the work gets done is much clear
and more efficient. People are friendlier. Exhibitors will have a much better
experience and I think overall things will run smoother than they did in the
past.”
Hassenstein says a good word
from the Society could help get more return business, which was the point of
the agreement. It came at a price to carpenters and teamsters who got shut out
of the deal by not signing in time.
They continue to protest
outside the Center weekly.
Source: CBS
Philly
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