Managers, managers, managers.
Why can’t they just follow your policies and your practices? Wishful thinking.
Here are seven deadly sins that your managers are probably committing right
now, down the hall.
Sin 1. Lust
Sexual harassment continues to
be a problem in the workplace. And it’s often worse when it’s a manager and a
subordinate. Perhaps the most difficult challenge in training managers and
supervisors about harassment is getting across the idea that what matters is
the attitude of the receiver of the harassment, not the deliverer. Managers
think they can excuse their improper behavior with “I was just kidding” or
“Can’t she take a joke?” but if the victim was offended, and especially if he
or she asked for the behavior to stop, there’s a problem.
Even if the victim seems to be
going along with the behavior, he or she will likely claim in court something
along the lines of “I had to go along with it—I have small children to feed.”
When training about sexual
harassment, don’t forget other types of harassment, for example:
·
Religious
·
Race
·
National Origin
Of course, one joke about
religion or race probably doesn’t rise to the level of illegal harassment, but
it does rise to the level of inappropriateness in the workplace. And consider
this scenario: You fired someone for poor performance, and there’s little
documentation. The person says, “No, you fired me because of my religion.” Now
that joke about religion is a strong piece of evidence against you.
Sin 2. Wrath
Anger isn’t appropriate in the
workplace. Employees are sure to do things that make managers angry (ask for
leave at the busiest time of the year, complain about the manager to the EEOC,
for example), but the reaction must be controlled.
Shouting in public “You’re
fired“ or “How could you be so stupid?” or “Don’t you care about the team?” is
never the way to respond to employees.
·
It’s not good for morale.
·
It encourages people to sue.
·
It doesn’t play well in court.
Sin 3. Gluttony
Managers just keep taking on
more and more, thinking, “I’m the manager. I can do this. I can solve this.”
But eventually, they can’t, and critical duties fall through the cracks.
Sin 4. Pride
“No employee of mine is going to
get away with that!” That’s a typical manager’s reaction when one of his or her
employees makes a claim of discrimination, or refuses to work because of a
perceived safety issue, or complains of harassment. And it’s an understandable
reaction.
But it’s also evidence for a
charge of retaliation. From that moment on, take any action against that
employee—termination, demotion, change to another job, failure to promote, the
list goes on and on—and that person can cry, “Retaliation!” and the beginnings
of a case are already there.
Sin 5. Envy
Envy makes managers do things
that aren’t appropriate for the company. For example:
·
Empire building. Trying to add more positions
that aren’t important for the company to achieve its goals.
·
Copycatting. The other department head has a
French-speaking assistant; I want a French-speaking assistant. Or, the other
department head just reorganized, I’d better reorganize too.
Sin 6.
Greed
One way managers and supervisors
show the sin of greed is in their quest for information about peoples’ lives.
This starts in the interview with questions about:
·
Child care
·
Family plans
·
Church
·
Health
·
Age
·
And any number of other non-job-related
questions
These questions are often asked
innocently, but they all can cause problems if there’s a lawsuit. The court
will assume that you asked the question because you wanted to use the answer in
making your hiring decision.
Say you ask a woman about her
plans for a family or need for child care, and then hire a man who wasn’t asked
the questions. The woman sues, and the court wants to know, why did you ask
that question?
And then there’s the over-eager
prying into employees’ health issues. As they say, “You can’t unring the bell.”
If you later want to take action against the employee, there will be a certain
amount of protection around him or her. You may be accused of discrimination on
the basis of a disability.
Sin 7. Sloth
We don’t know any HR pros who
aren’t busy, and we’d be reluctant to accuse any of sloth. But we do know many
who have put basic upkeep chores on the back burner. From hiring to firing,
HR’s never easy, and in a small department, it’s just that much tougher.
Bonus Sin: Power
Managers think they can just
fire at-will employees for any reason or no reason, but that’s dangerous.
Source: Hr
Daily Advisor
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